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Here you’ll find our most commonly asked questions.

Early Intervention

What is Early Intervention and why is it important?

The first five years of a child’s life are fundamentally important. Early intervention is the process of providing specialised support and services for infants and young children who might need a little extra support, have developmental delay or disability. This support is provided using a family-centred approach and in natural, everyday environments.

What services are provided by Growing Early Minds?

We provide a number of services, including assessment and therapy support in:

View all our services here

We’ve just received a diagnosis, what now?

Receiving a diagnosis can be difficult for parents, and finding the right information can be overwhelming. Growing Early Minds is here to help you and your family to better understand your child’s diagnosis, and assist you with the next steps in your family’s journey. Your child may require short or long-term early intervention support. Your child might also be eligible for NDIS funding if long-term intervention support is required. Contact the Growing Early Minds team on 1800 436 436 or email us at to find out how we can help you and your family.

What does the Key Worker model mean?

Wherever possible, Growing Early Minds uses the Key Worker model, which gives families a single point of contact. Our Key Worker will collaborate directly with your child, you, educators and other professionals; sharing information, knowledge and experience across disciplinary boundaries. Whenever a skills-based expert intervention is required, the Key Worker, in agreement with the family, may involve another professional Growing Early Minds therapist.

Where is therapy provided for my child?

We offer support in a range of natural, everyday environments to assist your child in building and maintaining a routine. This includes at home, child care centres, schools, playgroups or designated community locations. Travel fees are applicable where the therapy location is outside of a 5km radius (one way) of our Blacktown office. Contact our friendly team to find out more about getting started and pricing.

NDIS (National Disability Insurance Scheme)

What is the NDIS?

The National Disability Insurance Scheme (NDIS) provides support to people with disability, their families and carers. The scheme takes a lifetime approach, investing in people early to improve their outcomes later in life. It also allows families to exercise freedom of choice and control over who, how, when and where supports are received.

How can my child access the NDIS?

If your child is 7 years of age or over, you can contact the NDIS on 1800 800 110 to discuss your child’s eligibility and to obtain an application form, referred to as an ‘Access Request Form’. If your child is aged between 0-6 years you will need to contact your allocated Early Childhood Partner. For families based in Western Sydney, the Early Childhood Partner is Northcott and they can be contacted on 1800 818 286. For more information about accessing the NDIS, including step by step guides, visit our NDIS/ECEI page.

My child already has an NDIS plan, what now?

If you have received an NDIS plan already and you would like Growing Early Minds to be your service provider, all you need to do is fill in a referral form, which you can get by calling our friendly team on 1800 436 436 or by visiting the referrals page to download. You will receive an information pack in the mail, and be placed on a waiting list, to be contacted by a therapist as soon as possible.

My child is not eligible for NDIS funding, can I still come to Growing Early Minds?

Absolutely! Call our friendly team today on 1800 436 436 and we will happily guide you through our referral process and discuss other funding options. Alternatively, you can email us on

What services can I access under NDIS with Growing Early Minds?

Growing Early Minds is a Registered NDIS Provider, providing support under the following categories:

Support Category Support Item Support Description
Capacity Building Supports 9. Increased Social and Community Participation Innovative Community Participation Identify support within your own community to build relationships, strengthen your support network and give you the skills needed to become more independent.
Development of Daily Living and Life Skills Activities undertaken by the participant or their carer to increase their ability to live as autonomously as possible, including the ability of the participant to travel and use public transport independently.
Participate Community Assisting participants to participate actively in community, social and civic activities.
Assistance in Life Stage, Transition and Supports Short and long-term supports that focus on strengthening the participant’s ability to coordinate their supports, and to assist them to live at home and participate in their community.
11. Improved Relationships Behaviour Support Support provided by allied health professionals with skills in positive behaviour support including assessment the development of a plan.
15. Improved Daily Living Early Intervention Provision of a mix of therapies, and a key worker for the family.
Supports for Early Childhood
  • Speech-language pathologist
  • Occupational therapist
  • Psychologist
  • Physiotherapist
  • Social worker
  • Teacher
  • Developmental educator
  • Audiologist
  • Music therapist
  • Counsellor
  • Art therapist
  • Orthoptist
  • Podiatrist
Therapeutic Supports Assist the participant to apply their functional skills to improve participation and independence in daily, practical activities in areas such as language and communication, personal care, mobility and movement, interpersonal interactions and community living.

  • Speech-language pathologist
  • Occupational therapist
  • Dietitian
  • Psychologist
  • Counsellor
  • Music therapist
  • Orthoptist
  • Podiatrist
  • Physiotherapist
  • Social worker
  • Developmental educator
  • Rehabilitation counsellor

How much do services under the NDIS cost?

Service costs under the NDIS vary depending on the service required, and the provider of those supports. If you have an approved NDIS plan and you would like to obtain therapy services from Growing Early Minds, please contact us and we’ll be happy to provide you with information about the costs of our services.

NDIS-Managed, Plan-Managed or Self-Managed, what’s the difference?

If you have selected to have your child’s plan managed by the NDIS, we will create a service booking that will link to your NDIS MyPlace portal. After each session, we will withdraw the nominated session amount from your plan.

If you have selected to be plan-managed, we will invoice your plan manager directly and they will pay the invoice from your plan on your behalf.

If you are self-managed, you will pay the service costs upfront and make a claim via your NDIS portal to have the funds reimbursed to you.

ECEI (Early Childhood Early Intervention) approach

How can my child (0-6 years) access the ECEI?

If your child is aged between 0-6 years you will need to contact your allocated Early Childhood Partner. For families based in Western Sydney, the Early Childhood Partner is Northcott and they can be contacted on 1800 818 286. For more information, including step by step guides, visit our NDIS/ECEI page.

My doctor has told me that my child needs ‘Early Intervention’, is this the same as ‘Early Childhood Early Intervention’?

The term ‘Early Intervention’ commonly refers to specialised support and services for infants and young children who have developmental delays, such as occupational therapy or speech-language pathology. ‘Early Childhood Early Intervention’, however, is the name of an NDIS program for children aged 0 to 6. You can find out more information about Early Childhood Early Intervention (ECEI) here or by contacting the Growing Early Minds team on 1800 436 436 .

Getting started and the referral process

How do I get started with Growing Early Minds?

Step 1. Every family is unique and we encourage you to contact us to chat about your concerns. No referral from a GP or paediatrician is necessary, anyone can access our allied health therapy services.

Step 2. We’ll discuss with you the best pathway, our fees and funding options that may be available to you. Our referral form along with any other important information we’ve discussed will be provided to you. Alternatively, you can download and complete our referral form here.

Step 3. Our referral form must be completed and emailed back before you can be placed on our waitlist. We’ll complete a service agreement and will contact you to discuss the signing and booking in your first consultation or appointment.

What happens after I fill in Growing Early Minds referral forms?

After we receive your completed referral form you will be placed on our waitlist. We will contact you to discuss our service agreement and schedule a time for your first consultation or appointment with a Growing Early Minds therapist. We will send you a welcome pack that contains helpful information about our service.

Where do I send my referral forms?

Please send all referral forms through one of the following methods:


Mail: 217-219 Blacktown Road, Blacktown NSW 2148

Fees and funding options

What are your fees?

The cost of assessment and therapy varies according to a number of factors such as the time needed per session, the depth of an assessment, location and travel requirements as well as eligibility for certain funding. You can learn more about the available pathways and getting started here or by contacting the Growing Early Minds team on 1800 436 436 .

What funding options are available to help offset the cost of therapy?

There are several different funding options available, and depending on your circumstances, you may be eligible for financial support to offset the cost of allied health therapy provided by Growing Early Minds. The pathways available include:

  • Medicare
  • Private health cover

If you’d like to know more about these different pathways visit our Getting Started page.


How do I contact my child’s therapist?

You will receive a business card with your therapist(s) contact information on it, including phone and email details. In addition, you can always contact us by calling 1800 436 436 or emailing – even if your therapist is not available, a message will be passed on and your therapist can call you back.

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